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Please call us at 435-865-5762 or by e-mail before returning an item. Items must be returned within 3 business days of your delivery. A copy of the original invoice must accompany the return shipment. We can then give you a refund, exchange. Shipping costs are non-refundable and the purchaser is responsible for return shipping costs. There is no refund or exchange on special order items. We will notify you when we receive your return package and will promptly let you know when we will process your return for a refund or exchange.

All packages are shipped by Federal express or the United States Post office depending on weight and size of the shipment. Most items are shipped the same day you order it, special items can take an extra day. If your order can not be shipped within 48 hours you will be notified. Most shipping times are 2-5 days shipping in the continental USA. We are not responsible for shipping delays by the carrier due to weather or any act of god. We are not responsible for shipping delays by the carrier. If you need special or overnight shipping we will provide you a cost for your approval before shipping. Customer will be responsible for all shipping costs and will be billed at the time of the shipment. Once your item has shipped we will send you a tracking number for your shipment so you know when it will arrive. On specials that include free shipping JM Rigging Supply will choose the best transportation method.

We accept all major credit and debit cards. We also accept payments over the phone. No Paypal.

At JM Rigging Supply we do have a dealer network program. If you are interested in becoming a dealer of our top of the line recovery equipment please call 435-865-5762 or e-mail your inquires to jim@jmrigging.com

At JM Rigging Supply we respect everyone's privacy and safety. We do not sell or share your information with anyone. Our website transactions are secure. If you do not see a proper website address please do not go any farther and please notify us immediately. We do not save or store credit card information. All order placed over the phone will have there card information destroyed after we receive verification and the transaction code